FAQs: Any other questions?

If you have any additional questions regarding this promotional offer please contact us on Kelloggs.promotion@merlinentertainments.biz and a member of the Customer Excellence team will more than happy to help. 

Our Customer Excellence Team aim to review and respond to all emails within 3 days. 

However, please be advised that during busy periods or if your comments require investigation or further consultation, you should allow 10 days for a response. 

Please check our other FAQs for answers to our most frequently asked questions - http://www.merlinfun.com/help/